Shipping policy

 

Shipping Information

Delivery Method:

  • Orders are shipped via reliable carriers such as USPS, FedEx, and UPS.

Delivery Times:

  • Standard delivery: 4-7 business days.
  • Expedited shipping options are available at an additional cost.

Shipping Costs:

  • Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination.
  • Free shipping on orders over a certain amount.

Customs and Import Duties:

  • Customs and import duties may apply to international orders and are the responsibility of the recipient.
  • Please contact your local customs office for further information.

Tracking:

  • A tracking number will be provided once your order has been shipped, allowing you to monitor its progress.

Address Accuracy:

  • Please ensure that you provide the correct and complete delivery address. Additional costs due to incorrect address data will be borne by the customer.

Delivery Delays:

  • Delivery deadlines may be extended due to temporary performance obstacles such as force majeure events (e.g., war, natural disasters) or other similar events (e.g., strike or lockout).

Lost or Damaged Shipments:

  • If your shipment is lost or arrives damaged, please contact us immediately. We will work with the shipping provider to resolve the issue and ensure you receive your order or a replacement as quickly as possible.